Voice testing
Voice is still the most critical telecom service and must work flawlessly in every situation. Automated voice testing ensures call quality, reliability, and correct behavior across networks and devices.
Challenge
Inconsistent call quality
Voice quality can vary depending on network conditions, location, and device.
Limited visibility into real user experience
Operators often lack real end-to-end insights into how calls perform in the field.
Complex call scenarios
Features like call forwarding, voicemail, or roaming increase testing complexity.
Customer experience pressure
Poor service or billing errors directly impact brand perception and churn.
Solution
End-to-end automated testing
Validate full service chains from backend systems to real devices continuously.
Real SLA verification
Measure actual network KPIs (speed, latency, voice quality) in real conditions.
Portable & remote testing labs
Run tests anywhere to simulate real user scenarios and roaming situations.
AI-supported operations
Automate analysis, reporting, and even customer care improvements.
What we test – across 4 packages
Basic services
Tests Voice, SMS, data, USSD, SIM activation, provisioning flows.
Ensures core telecom services work reliably across devices and systems.
Intelligent network services
Tests bundles, tariffs, service logic, value-added services (VAS), IoT, prepaid models.
Validates business logic and differentiated MVNO offerings.
Charging & Audit
Tests billing accuracy, rating, payments, usage tracking, invoicing consistency.
Ensures correct revenues and prevents leakage.
Network monitoring
Tests SLA verification (QoS, latency, throughput), roaming performance, service availability.
Continuous live monitoring and SLA compliance.
Real phones in real networks
Our test automation framework allows operators to perform real-live roaming tests without complex infrastructure setup. It is positioned in real networks.
Mobile devices, SIM cards, and other hardware is inside the portable lab. The testers don´t need direct access to the devices, enabling real-device testing in any location worldwide.
Experts introduce MVNO testing
Video: Portable lab demo
Get to know the MVNO suitcase, a portable lab for SLA testing at any location.
You are currently viewing a placeholder content from YouTube. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationVideo: Remote execution
A QiTASC software expert shows you how to interact with phones remotely using the testing software intaQt studio.
You are currently viewing a placeholder content from YouTube. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationWhy QiTASC?
Market vs. QiTASC – a comparison.
Criteria
Current market solution
QiTASC approach
Technical solution
Testing scope
Fragmented tools per domain
End-to-end testing
Unified automation framework
SLA validation
Limited or indirect
Real KPI measurement
Real devices, portable lab
Network dependency
Blind trust in MVNO
Independent verification
Field testing & monitoring
Test execution
Manual or semi-automated
Fully automated 24/7
Zero-touch automation
Test environments
Fixed lab locations
Portable & remote labs
Location-independent testing
Billing validation
Often siloed
Integrated with services
Cross-layer validation
Roaming testing
Hard to simulate
Real-world scenarios
Multi-country test setups
Speed & efficiency
Slow cycles
Up to 50% faster execution
Automated scheduling & execution
Data insights
Limited reporting
Full analytics & reporting
Integrated dashboards
Scalability
High effort
Easily scalable
AI + automation
Validate your MVNO services before your customers do.
Get full control over quality, SLA compliance, and customer experience with automated end-to-end testing. Talk to an expert and start your MVNO testing journey.
