Testing MVNO
MVNOs must deliver perfect service quality to their customers, while depending on external network infrastructure. Automated testing ensures performance, billing accuracy, and SLA compliance across all services they pay for.
Challenge

Dependency on host network
MVNOs rely on external infrastructure and cannot directly control performance or outages.

Unclear SLA performance
It is difficult to verify if network quality matches contractual agreements (latency, speed, voice quality).

Complex product landscape
Services like provisioning, billing, roaming, and VAS must work seamlessly together.

Customer experience pressure
Poor service or billing errors directly impact brand perception and churn.
Solution

End-to-end automated testing
Validate full service chains from backend systems to real devices continuously.

Real SLA verification
Measure actual network KPIs (speed, latency, voice quality) in real conditions.

Portable & remote testing labs
Run tests anywhere to simulate real user scenarios and roaming situations.

AI-supported operations
Automate analysis, reporting, and even customer care improvements.
What MVNOs can test – across 4 packages

Basic services
Ensures that core telecom services work reliably across devices and systems: Voice, SMS, data, USSD, SIM activation, and provisioning flows.

Intelligent network services
Tests bundles, tariffs, service logic, value-added services (VAS), IoT. Validates business logic and MVNO offerings.

Charging & Audit
Ensures correct revenues and prevents leakage: Billing accuracy, rating, payments, usage tracking, invoicing consistency.

Network monitoring
Tests SLA verification (QoS, latency, throughput), roaming performance, service availability. Continuous live monitoring and SLA compliance.
Real phones in real networks
Our test automation framework allows operators to perform real-live roaming tests without complex infrastructure setup. It is positioned in real networks.
Mobile devices, SIM cards, and other hardware is inside the portable lab. The testers don´t need direct access to the devices, enabling real-device testing in any location worldwide.
Experts introduce MVNO testing
Video: Portable lab demo
Get to know the MVNO suitcase, a portable lab for SLA testing at any location.
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More InformationVideo: Remote execution
A QiTASC software expert shows you how to interact with phones remotely using the testing software intaQt studio.
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More InformationWhy QiTASC?
Market vs. QiTASC – a comparison.
Criteria
Current market solution
QiTASC approach
Technical solution

Testing scope
Fragmented tools per domain
End-to-end testing
Unified automation framework

SLA validation
Limited or indirect
Real KPI measurement
Real devices, portable lab

Network dependency
Blind trust in MVNO
Independent verification
Field testing & monitoring

Test execution
Manual or semi-automated
Fully automated 24/7
Zero-touch automation

Test environments
Fixed lab locations
Portable & remote labs
Location-independent testing

Billing validation
Often siloed
Integrated with services
Cross-layer validation

Roaming testing
Hard to simulate
Real-world scenarios
Multi-country test setups

Speed & efficiency
Slow cycles
Up to 50% faster execution
Automated scheduling & execution

Data insights
Limited reporting
Full analytics & reporting
Integrated dashboards

Scalability
High effort
Easily scalable
AI + automation
Validate your MVNO services before your customers do.
Get full control over quality, SLA compliance, and customer experience with automated end-to-end testing. Talk to an expert and start your MVNO testing journey.
