Testing MVNO

MVNOs must deliver perfect service quality to their customers, while depending on external network infrastructure. Automated testing ensures performance, billing accuracy, and SLA compliance across all services they pay for.

Challenge

Dependency on host network

MVNOs rely on external infrastructure and cannot directly control performance or outages.

Unclear SLA performance

It is difficult to verify if network quality matches contractual agreements (latency, speed, voice quality).

Complex product landscape

Services like provisioning, billing, roaming, and VAS must work seamlessly together.

Customer experience pressure

Poor service or billing errors directly impact brand perception and churn.

Solution

End-to-end automated testing

Validate full service chains from backend systems to real devices continuously.

Real SLA verification

Measure actual network KPIs (speed, latency, voice quality) in real conditions.

Portable & remote testing labs

Run tests anywhere to simulate real user scenarios and roaming situations.

AI-supported operations

Automate analysis, reporting, and even customer care improvements.

What MVNOs can test – across 4 packages

Basic services

Ensures that core telecom services work reliably across devices and systems: Voice, SMS, data, USSD, SIM activation, and provisioning flows.

Intelligent network services

Tests bundles, tariffs, service logic, value-added services (VAS), IoT. Validates business logic and MVNO offerings.

Charging & Audit

Ensures correct revenues and prevents leakage: Billing accuracy, rating, payments, usage tracking, invoicing consistency.

Network monitoring

Tests SLA verification (QoS, latency, throughput), roaming performance, service availability. Continuous live monitoring and SLA compliance.

Real phones in real networks

Our test automation framework allows operators to perform real-live roaming tests without complex infrastructure setup. It is positioned in real networks.

Mobile devices, SIM cards, and other hardware is inside the portable lab. The testers don´t need direct access to the devices, enabling real-device testing in any location worldwide.

Experts introduce MVNO testing

Video: Portable lab demo

Get to know the MVNO suitcase, a portable lab for SLA testing at any location.

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Video: Remote execution

A QiTASC software expert shows you how to interact with phones remotely using the testing software intaQt studio.

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Why QiTASC?

Market vs. QiTASC – a comparison.

Criteria

Current market solution

QiTASC approach

Technical solution

Testing scope

Fragmented tools per domain

End-to-end testing

Unified automation framework

SLA validation

Limited or indirect

Real KPI measurement

Real devices, portable lab

Network dependency

Blind trust in MVNO

Independent verification

Field testing & monitoring

Test execution

Manual or semi-automated

Fully automated 24/7

Zero-touch automation

Test environments

Fixed lab locations

Portable & remote labs

Location-independent testing

Billing validation

Often siloed

Integrated with services

Cross-layer validation

Roaming testing

Hard to simulate

Real-world scenarios

Multi-country test setups

Speed & efficiency

Slow cycles

Up to 50% faster execution

Automated scheduling & execution

Data insights

Limited reporting

Full analytics & reporting

Integrated dashboards

Scalability

High effort

Easily scalable

AI + automation

Validate your MVNO services before your customers do.

Get full control over quality, SLA compliance, and customer experience with automated end-to-end testing. Talk to an expert and start your MVNO testing journey.